LGA & Rethink Partners Digital Care Technology Resource Centre

putting people first to transform the health and care sector

putting people first to
transform the health
and care sector

Connecting people, services and technology

We want to help health and care services be the best that they can be – for all our sakes. Our mission is that simple – and that hard.

We work end to end with our clients to unlock the potential of people, services and technology to make things better – diagnostic, insight, strategy, delivery, evaluation. We’ll start and finish wherever you need us most.

We act as a bridge between the technology sector and local authorities / the NHS, enabling them to provide innovative health and care solutions to their communities.

With a strong focus on the end-user, our solutions make a real impact on the lives of vulnerable people, as well as those supporting them.

Helping health and care services to thrive

By working with the NHS and local authorities to review current services and co-create innovative solutions; applying technology where it will make a difference.

Placing people at the heart of what we do

By understanding that our key aim is to enrich the lives and experiences of those in the health and care sector: users, patients, families and staff, plus everyone in between.

Empowering vulnerable people

Listening to and involving people in our work; using their experience to strengthen services and improve quality of life; smart technology for all is at the heart of what we do.

how we work

Explore

We work alongside our clients to explore their needs, issues and services. Through this, we are able to uncover opportunities and unlock value.

Innovate

Working with valued partners, we develop sustainable solutions with long-term impact. Usually, this involves redesigning services and processes, or creating bespoke solutions with cutting edge thinking, design and technology.

Deliver

Rethink is the brainchild of former senior leaders in the health and social care sector. We know first-hand how hard it is to implement change, and how great the rewards can be for the people you care for. We stay alongside you and support you to make sure people feel and experience the impact and benefits immediately.

what our clients say

“Rethink have helped us to design and embed a transformation programme that is owned by all our partners, commands the support of leaders as well as practitioners and which is, critically, deliverable. We rapidly felt that we were working with partners, not external consultants.”
Sara Tough, Executive Director of Children’s Services, Norfolk County Council
“Rethink Partners have worked hard building and bridging existing relationships within our complex system to give us the best chance of success and sustainability. It has been a great privilege working with the Rethink Partners team. Their extensive knowledge, skills and positive style of engagement has helped bring our system together in a productive and efficient way."
Dr Tim Clarke, Research Clinical Psychologist, Norfolk and Suffolk NHS Foundation Trust
“Rethink Partners are informed, reflective, bring in new ideas and approaches and are stimulating to work with. Their practical approach to testing and learning means we end up with a clear way forward that we are able to apply in practice. Their network and connections are second to none and their hands on experience of the health and care system at all levels shines through. Most importantly they deliver – 100%.”
Peter Fairley, Director, Strategy, Policy & Integration (People), Essex County Council
"Thank you Irene Carson, from Rethink partners, for achieving a productive use of time, that resulted in useful resources and was a lovely experience - not often you get all three at once!"
Michael Beckett, Chief Officer, Colchester Foodbank
"The work you have done really got under the skin of the issues and added so much value; you are not like normal consultants – more like trusted colleagues.”
Dr Stephen Dunn, Chief Executive, West Suffolk NHS Foundation Trust
"We are proud of the partnership developed with Rethink Partners to co-create and co-deliver care technology improvement support with and for local government. Their creative, conscientious and collaborative approach has helped us to deliver innovative programmes with reach, value and impact."
Abigail Vella, Adviser, Local Government Association
“Rethink’s focus and drive was a powerful catalyst during the project, particularly in the beginning….. Your support at strategic forums when required was very helpful and you’re a great champion that can deliver messages appropriately and in context in these environments.“
Sam Bassett, Digital Care and Innovation Lead, Suffolk County Council
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insights

Nesta Prototyping Framework

LGA & Rethink Partners Digital Care Technology Resource Centre The prototyping process outlined in this document was developed through the Prototype Barnet project which used this process