This framework was developed from our experience of working with councils and care technology leads across England over 15 months. It captures what we have observed and learned about who is doing this work in councils, and what it takes to be successful.

There is no “one size fits all” to who is best placed to lead this work. Local context and operating models are important considerations. It has been a privilege to see the commitment, ambition, hard work and tenacity of people at the sharp end trying to lead care technology programmes to make services better for local people; and to learn from their experiences.