what is gloria?

Gloria is a technology demonstrator commissioned in 2021 by the London Borough of Richmond and the London Borough of Wandsworth and delivered by technology partner, Alcove and Rethink Partners. It is at the forefront of integrating digital solutions into adult social care. 

Gloria adopts a dynamic, data-driven approach to greatly improve safety, well-being, and independence at home, revolutionising the landscape of traditional care.

The Gloria Demonstrator offers a range of customisable digital devices, such as smartwatches, carephones and smart sensors to the people of  Richmond and Wandsworth to help them live as independently and safely as possible in their own home and local community.

In February 2024, Rethink Partners unveiled the remarkable achievements of their joint care technology initiative in an impact evaluation.

Key Achievements are detailed below and in the infographic, which can be downloaded bu clicking on the link, “Download the full infographic.”

Gloria Demonstrator Evaluation Report, February 2024

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Financial Efficiency
The boroughs have collectively achieved £1.2 million in savings for the fiscal year 2023-24, overall realising a return of £3 for every £1 invested.

Operational Success
There has been a significant surge in care technology referrals across both boroughs, indicating the effectiveness and growing acceptance of the programme and positive change in social care practice.

Cultural Transformation
The initiative has fostered a substantial shift in both boroughs towards embracing technology in social care, enhancing staff engagement and skill in using tech-based and digital solutions.

Well-being Impact
Life-changing improvement in resident well-being and independence, offering robust support to people drawing on social care as well as their carers.

Future Development
Plans to further expand integrated care technology, with a focus on regular staff training and enhanced monitoring and response services.