resource centre
we're not like other transformation agencies
We don’t believe in protecting our knowledge and intelligence – quite the opposite. We are natural collaborators and we want to share what we are learning about health and care – in all of its diversity. And to share the thinking of others that inspires and drives us. We learn so much from our clients and projects; and we generate research and insights ourselves.
This section is where we share as much as we can. So dive in and enjoy.
Data wars: why councils must win public trust on personal data
From viral personality quizzes to seamless shopping experiences, big tech has long known the value of collecting data from consumers. Now the public sector must
Hive mind: 5 reasons to build dialogue into your commissioning process
Are orthodox commissioning procedures failing your users? Pull more thinking power in and everyone wins, says Sam Bassett Imagine walking into a car showroom looking
Befriending Alexa: what the arrival of the tech giants means for your care offer
Apple, Google and Amazon are wising up to care opportunities with their tech, but are local authorities positioned to benefit? A shift in the care
Getting out the good biscuits: building trust and engagement to implement culture change
LGA & Rethink Partners Digital Care Technology Resource Centre Whether it’s your users, partners or team you want to help bond, there are a few
Let’s dance: changing the mood music for true culture change
LGA & Rethink Partners Digital Care Technology Resource Centre LGA & Rethink Partners Digital Care Technology Resource Centre Struggling to get digital culture change to
Goodbye HAL, hello Ellen Ripley
LGA & Rethink Partners Digital Care Technology Resource Centre Hollywood has fed our anxieties around AI for years, but as social care steps into sci-fi
When two tribes go to work
LGA & Rethink Partners Digital Care Technology Resource Centre When two tribes go to war work Covid has lowered barriers to tech adoption, but the
“Everyone has the fear they ought to know more”
LGA & Rethink Partners Digital Care Technology Resource Centre Want to implement real culture change in your organisation’s approach to digital? It’s time for an
“We built our own care journalling app”
LGA & Rethink Partners Digital Care Technology Resource Centre When digital strategist Claire Shuter spotted care potential in an education tool she moved fast to
Starting A Movement: A Whole System Approach to Care Technology Culture Change
LGA & Rethink Partners Digital Care Technology Resource Centre Culture Change is something that takes a lot of work to implement in an organisation, but
Collaborating on Care Technology: A guide to partnership working
LGA & Rethink Partners Digital Care Technology Resource Centre This may seem obvious, but developing successful partnerships takes time and effort so being clear why
Be more Monet: lessons in creativity for care commissioners
LGA & Rethink Partners Digital Care Technology Resource Centre Innovations that put users at their core should be our norm, but achieving this isn’t easy.
Nesta Prototyping Framework
LGA & Rethink Partners Digital Care Technology Resource Centre The prototyping process outlined in this document was developed through the Prototype Barnet project which used
Introducing New Operating Models for Local Government
LGA & Rethink Partners Digital Care Technology Resource Centre ‘Introducing New Operating Models for Local Government’ is the first part of the New Operating Models
20 Tools For Innovating in Government
LGA & Rethink Partners Digital Care Technology Resource Centre The 21st-century public servant is expected to be adept at change. The best will also have
Reframing Risk: How to adopt new mindsets around risk that enable innovation
LGA & Rethink Partners Digital Care Technology Resource Centre The idea of risk avoidance and aversion has become a dominant and crucial feature in the
Playbook for innovation learning
LGA & Rethink Partners Digital Care Technology Resource Centre Over the past three years, in Nesta’s Innovation Skills team we’ve had numerous conversations with colleagues,
How (and why) to lift the bonnet on your value proposition
LGA & Rethink Partners Digital Care Technology Resource Centre The devil’s in the detail; if we want to master all elements of our care technology
LGA Care Technology Support Programme Masterclass – Value Creation and Benefits
LGA & Rethink Partners Digital Care Technology Resource Centre This narrative accompanies the slides presented by Jacque Mallender of Economics by Design at the LGA
Digital Care Technology – Care Technology Outcomes Framework
LGA & Rethink Partners Digital Care Technology Resource Centre This Care Technology Outcomes Framework is based on our experience of working with councils and care
Tech will become obsolete; your mission must be timeless
LGA & Rethink Partners Digital Care Technology Resource Centre Devices don’t always age well, but there is a secret to future-proofing care-tech procurement says Clare
LGA Digital Care Technology Procurement Planning Guide
LGA & Rethink Partners Digital Care Technology Resource Centre Most care technology services will require some form of purchasing or procurement. Undertaking a procurement is
LGA Digital Care Technology Leader Competency Framework
LGA & Rethink Partners Digital Care Technology Resource Centre This framework was developed from our experience of working with councils and care technology leads across
Suffolk County Council: Keeping people connected during COVID-19
As the UK entered into lockdown, Suffolk County Council (SCC) committed to providing care technology to vulnerable local people, to keep them connected and supported
Kent County Council: Keeping people connected during COVID-19
As the Covid-19 pandemic spread across the UK, Rethink Partners engaged with care providers to determine how they could collectively connect vulnerable people with friends
Essex County Council: Keeping people connected during COVID-19
When it became apparent the Covid-19 pandemic was affecting vulnerable people more than most, Rethink Partners worked together with Essex County Council to connect the
Why enjoyment must be front and centre in the digital care revolution
Carrying technology in our pocket can be a real pleasure, but we’re all guilty of lowering expectations when it comes to care tech for our
